My Writing on Community Manager Role

Social Media Must Reads

• Social Media Manifesto by Brian Solis
• Customer Service, The Art of Listening & Engagement Through Social Media by Brian Solis
• The Essential Guide to Social Media by Brian Solis
• Guide to Social Media for Organizations an ebook by Colin McKay

Blogs on Community

• Jake McKee
• Dawn Foster
• Fresh Networks
• Richard Millington
• Brian Solis
• Mack Collier
• Geoff Livingston
• Marshall Kirkpatrick

Topic of Community

• Online Community Best Practices by Jeremiah Owyang
• The Four Tenets of the Community Manager by Jeremiah Owyang
• How to Develop a Community Strategy by Forum One Communications
• Dealing with Trolls by Sean O’Driscoll
• Hiring a Community Manager by Jake McKee

• The Cluetrain Manifesto by Rick Levine, Christopher Locke, Doc Searls and David Weinberger
• Now Is Gone by Geoff Livingston & Brian Solis Now is Gone: blog
• Meatball Sundae: Is Your Marketing Out of Sync? by Seth Godin
• Personality not included by Rohit Bhargava
• Groundswell by Charlene Li & Josh Bernhoff
• Personal Branding Magazine by Dan Schawbel