Connie Bensen

Community Strategist

My passion is community building and the related facets of social networking and branding. The goal of this site is to provide resources, mentorship & leadership for those building vibrant communities. As the community manager role becomes more prevalent I am striving to contribute to best practices. The precepts of community building apply to businesses no matter their size or type making this area critical to the integration of social media tools. It's about building relationships rather than the technology.

My present employment with Techrigy, Inc allows me to help people focus on social media monitoring. Techrigy SM2 offers the most robust analytics & reporting. It offers me the opportunity to continue being a practitioner and stay in the forefront of the evolution of social media.

My past experience has included: providing long term community management services to Network Solutions; consulting to companies in regard to the community manager role; & high level mentorship to community managers. My first online role as a Community Manager was with ACDSee.

Prior to working online, my experience ranged from ten years of leadership experience in a public library system (I love books & authors!); teaching HS Spanish (I love teaching); and a stint as a US Customs Inspector.

My Portfolio

My work is recognized as a key resource for Community Managers. Many thought leaders in social media have also recognized my contributions to Best Practices for Community Managers:

• Blogging at:
  
  • ConnieBensen.com
  • Techrigy SM2
  • Marketing 2.0
  • Community 2.0
• Leadership & Mentorship:
  
  • Community Manager Facebook Group
  • Friendfeed Room for Community Managers
  • List of Community Managers on Twitter
• Trend monitoring of Salaries for Community Managers
• Case Study in Online Community Best Practices by Jeremiah Owyang, Sr Analyst at Forrester
• Case Study in Customer Service, The Art of Listening & Engagement Through Social Media by Brian Solis
• Editor of Personal Branding Magazine (Published by Dan Schawbel)

Speaking

I would love to speak at your event!

My scheduled events & past speaking engagements are here.

Contact me at This e-mail address is being protected from spambots. You need JavaScript enabled to view it